《港鐵遭遇性暴力經驗問卷調查報告》 Survey Report on Sexual Violence Experience in MTR

關注婦女性暴力協會於2019年展開「港鐵遭遇性暴力經驗問卷調查報告」（調查），以網上問卷收集在過去三年內於港鐵範圍曾經歷或目睹性暴力的情況。問卷收集到419個有效回應。是次研究的目標包括：向社會呈現於港鐵範圍內發生的性暴力情況，包括性暴力的類型、常見的發生地點、時段；反映公眾人士於港鐵範圍內的求助經驗；探討可行的改善建議，以減少在港鐵內性暴力事件的發生和如何更有效處理性暴力事件。

根據調查的結果，逾七成人（300位）表示曾在港鐵範圍內遭遇到性暴力；約四成受訪者（166位）表示曾目睹他人在港鐵範圍內遭遇不同形式的性暴力。超過六成曾遇到性暴力的受訪者（196位）及超過五成曾目睹性暴力的受訪者（92位）表示事發於下午繁忙時段；而荃灣線均為遭遇性暴力（144位）及目睹性暴力事件（60位）最頻密的路綫；而最頻密遭遇性暴力及目擊性暴力的地點為車廂內，分別有285位（95%）及155位（93.3%）。然而，只有3位（1%）曾遭遇性暴力的受訪者表示「有港鐵職員協助」。在297位反映沒有職員協助的受訪者中，超過四成表示「覺得職員協助作用不大」（131位）及「看不到附近有職員」（127位）。而在曾目睹他人遇到性暴力的受訪者當中，只有6位（3.6%）受訪者事後選擇「通知車站職員」。當中有160位受訪者有回應「沒有通知職員協助」的原因，接近四成（60位）受訪者「看不到附近有職員」及「覺得職員協助作用不大」。

根據調查報告，93.6%受訪者認為港鐵很缺乏保障乘客免受性暴力事件滋擾的措施或指引，而超過七成受訪者認為港鐵在保障乘客免受性暴力事件滋擾負有很大責任。在有關港鐵如何改善處理性暴力的建議中，超過七成受訪者選取「令乘客更容易獲得求助資訊」、「加強停止性暴力的宣傳」、「為職員提供處理指引及培訓」。就著港鐵在有關預防及處理性暴力的資訊，報告提出以下建議：一、增強求助資訊及相關措施的可行性；二、加強性暴力相關資訊的宣傳及鼓勵旁觀者出手；三、增加職員培訓及巡邏及公開相關指引。

The Association Concerning Sexual Violence Against Women (the Association) launched the ‘Survey Report on Sexual Violence Experience in MTR’ in 2019 to collect public experience of encountering or witnessing sexual violence in MTR in the past three years. The online survey has collected 419 valid responses. The survey aims to reveal the current situation of sexual violence in MTR areas, such as the types of sexual violence and the common locations and time of incidents; reflect the experiences of respondents seeking help in the MTR areas; explore feasible suggestions to lower the frequency of sexual violence incidents in MTR and more effective measures in handling sexual violence incidents.

According to the key findings of the survey, more than 70% of interviewees (300 interviewees) have experienced sexual violence in MTR districts, and around 40% of interviewees (166 interviewees) have witnessed sexual violence in MTR districts. Nevertheless, only 1% of interviewees who have experienced sexual violence mentioned ‘there were MTR staff provided assistance’; as for the remaining (297) interviewees, more than 40% believed that ‘staff could not provide any effective assistance’ (131 interviewees) and ‘did not see any staff nearby’ (127 interviewees). Among the interviewees who have witnessed sexual violence, only 3.6% of them chose to ‘notify MTR staff’ after the incident. There are 160 responses on the reasons of not reporting to MTR staff, and more than 40% of them (60 interviewees) chose the options of ‘did not see any staff nearby’ and ‘felt that the staff could not provide effective assistance’.

The survey report shows that 93.6% of interviewees think the policies and instructions of MTR are inadequate for preventing the passengers from experiencing sexual violence, and more than 70% of interviewees think MTR is highly responsible for protecting passengers against sexual violence. From the public opinions of recommendations towards MTR in the survey, most interviewees chose ‘provide more accessible help-seeking information’, ‘Enhance the promotion on the prevention of sexual violence’ and ‘provide guidelines and trainings for staff’. Therefore, the report makes the following recommendations on MTR improvements of preventive and support information of sexual violence: first, to enhance the feasibility of help-seeking channels and related measurements; second, to strengthen the promotion of sexual violence related information and encourage bystanders’ actions; third, to increase staff training and patrols.