Sexual Violence Crisis Centre
RainLily is Hong Kong's first sexual violence crisis centre. We provide FREE immediate crisis support, counselling, sexual transmittable infections screening and preventive treatment, legal information, and judicial procedures accompaniment support (including forensic examination, police statement-taking, and other judicial procedures). RainLily supports victim-survivors of sexual violence to recover from the trauma.
RainLily aims at coordinating different services and procedures to take place in one of our centres, reducing the traumatising need for survivors to contend with different departments and provide their account repeatedly.
RainLily's 24-hour one-stop service provided by the crisis centre reduces secondary trauma for survivors. We provide reliable service to over 250 female survivors every year.
RainLily Serves with C.A.R.E.
CARE for survivor's needs
AWARE of survivor's situation and rape myths
RESPECT survivor's story and choices
EMPOWER survivor to speak out
RainLily Hotline: 2375-5322
Email Support: firstname.lastname@example.org
RainLily Hotline is picked up by counsellors and trained female volunteers.
Hotline Operation Hours | Mon to Fri：09:00 - 22:00 / Sat：09:00 - 13:00
Female victim-survivors of sexual violence aged 14 or above
Victim-survivor's family member and primary supporters
In addition to providing emotional support,
we provide comprehensive support through counselling, medical services, police reporting, and forensic examination
In addition to our centre-based services,
we also provide out-reaching and accompaniment services
We do not make decision for survivor;
The same level of support is provided, regardless of victim-survivors' decision to report to the police or not
Minimising the need for victim-survivors to repeat their stories to different people
Minimising the need for victim-survivors to travel to multiple departments or organisation
Avoid putting victim-survivors under duress in making decision
One-stop and 24-hour professional support call service
At RainLily's one-stop crisis centre, victims of sexual violence can proceed statement-taking and forensic medical examination at RainLily while the 24-hour professional support call service offers urgent crisis support to the victims through coordination among healthcare workers, social workers and police.
Features of one-stop service:
Immediate psychological support.
Assistance for victims to develop immediate action plans.
Coordination with other professional service providers.
Counselling for victims and their supporters.
Referral to other professionals.
Immediate & Post Medical Support
RainLily collaborated with a number of hospitals to provide immediate diagnosis and treatment and preventive treatment for victims including postcoital contraception, medical check-ups for sexually transmitted diseases and medical follow-ups.
To let victims feel comfortable during the treatments, RainLily accompanies the victims to receive medical services and also explains the medical procedures that will take place.
The rape crisis centre has a homely design which has a warm and safe atmosphere.
Our counselors will follow through each case providing psychological support, psychological assessment, and counseling service to the victims. Referral to clinical psychologists for assessment can also be arranged, if needed.
RainLily's counseling groups provide a platform for the treatment of trauma for clients.
In the group, clients receive comfort and support from fellow “travellers” in a safe atmosphere to release negative emotions and learn how to stay strong on the way to recovery.
When facing complicated legal procedures, victims often feel uneasy and anxious.
Apart from providing basic legal information for them, RainLily also provides emotional support and accompanies the victims to undergo the relevant legal procedures including taking statements, attending trial and meeting the Equal Opportunities Commission.
Legal Clinic Service provides FREE legal consultation for survivors of sexual violence. Lawyers of the Clinic provide pro-bono information on legal rights and the legal process for the survivors. Learn More
RainLily believes that an important part of providing quality services for victims is professional collaboration.
To make professionals such as social workers, police, lawyers and health care professionals understand the needs of sexual violence victims as well as the focal point of handling cases, RainLily provides counseling, training and professional seminars for professionals every year.
Referral : With consent from your clients, please contact us. RainLily Hotline: 2375 5322