Sexual Violence Crisis Centre

RainLily provides FREE immediate crisis support, counselling, emergency contraception, sexual transmittable infections screening and preventive treatment, legal information, and judicial procedures accompaniment support (including forensic examination, police statement-taking, and other judicial procedures).

RainLily aims at coordinating different services and procedures to take place in one of our centres in Kowloon or New Territories, reducing the traumatising need for survivors to contend with different departments and provide their account repeatedly.

RainLily's 24-hour one-stop service strives to reduce secondary trauma for survivors. Established in 2000 as Hong Kong's first sexual violence crisis centre, RainLily receives more than 2,000 request-for-assistance, and provides in-depth support services to over 300 female survivors every year. The centre's specialised support service is provided to women and girls who have experienced any form of sexual violence

Sexual violence includes any sexual act without consent, common forms of sexual violence include: rape; sexual assault; sexual harassment; image-based sexual violence (being forced to watch pornography or other sexual acts; having intimate images of you distributed, shared or circulated without consent/ being threatened or blackmailed of distributing intimate images)

RainLily Serves with C.A.R.E.

CARE for survivor's needs

AWARE of myths around sexual violence

RESPECT survivor's story and autonomy

EMPOWER survivor to speak out

RainLily Hotline: 2375-5322

RainLily Sexual Violence Helpline is staffed with counsellors and trained female volunteers to assist victim-survivors of sexual violence and their supporters.
Hotline Operating Hours | Mon to Fri：09:00 - 22:00 / Sat：09:00 - 13:00
(Closed on Public Holidays)

SafeChat Online Support

RainLily SafeChat provides a safe environment for you to chat with our online counsellors on WhatsApp, Instagram, or email. Learn more

ALL INFORMATION IS KEPT STRICTLY CONFIDENTIAL

If you need emergency medical attention, please call the 999 hotline or the Fire Services Communication Centre at 2735 3355 for emergency ambulance service, and head to the nearest A&E.
 
Service User

  • Female victim-survivors of sexual violence aged 14 or above

  • Victim-survivor's family member and primary supporters

  • Related professionals

 
Service Features

  • In addition to providing emotional support,

    we provide comprehensive support through counselling, medical services, police reporting, and forensic examination

  • In addition to our centre-based services,

    we also provide out-reaching and accompaniment services

  • We do not make decision for survivor.

    The same level of support is provided, regardless of victim-survivors' decision to report to the police or not

 
Service Principles

  • Minimising the need for victim-survivors to repeat their stories to different people

  • Minimising the need for victim-survivors to travel to multiple departments or organisation

  • Avoid putting victim-survivors under duress in making decision

 
 
 
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One-stop and 24-hour professional intervention service

Victim-survivors can proceed statement-taking and forensic medical examination at the one-stop crisis centre. RainLily's 24-hour professional intervention pager service provides urgent crisis support through coordination among healthcare workers, social workers and police.

Features of one-stop service:

  • Immediate psychological support

  • Assistance for victim-survivors to develop immediate action plan

  • Coordination with other professional service providers

  • Counselling for victim-survivors and their supporters

  • Referral to other professionals

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Immediate & Post Crisis Medical Support

RainLily collaborates with a number of hospitals to provide medical support for victim-survivors, including:

  • Medical examination

  • Postcoital contraception

  • Sexually transmittable infections testing, prophylaxis, and treatment

RainLily accompanies victim-survivors during medical appointments to reinforce explanations offered and provides emotional support.

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Counselling Service

RainLily's centres are designed to offer warm and safe atmosphere.

Our counsellors will follow through each case by providing psychological support, psychological assessment, and counselling service to victim-survivors. Referral to clinical psychologists for assessment can be arranged if necessary.

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Counselling Group

Counselling groups provide a safe atmosphere and comfortable platform for survivors to learn from each other and grow together.

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Accompaniment Services

Complicated legal procedures can often make survivors feel worried or scared.

Apart from legal consultation provided at RainLily Legal Clinic. RainLily also provides emotional support and accompanies the victims to undergo the relevant legal procedures including taking statements, attending trial and meeting the Equal Opportunities Commission.

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Legal Clinic

Legal Clinic service provides FREE legal consultation for survivors of sexual violence. Lawyers at the Clinic provide pro-bono information on legal rights and the related process for survivors. Learn More

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Professional Training

Professional collaboration is key to providing quality support for victim-survivors of sexual violence.

To enable professionals in social work, law enforcement, legal, and healthcare sectors to understand the needs of victim-survivors and techniques in handling cases, RainLily offers training seminars and workshops in various related areas.

Referral: With consent from your clients, please contact us. RainLily Hotline: 2375 5322

 

RainLily Service Leaflet

Service introduction leaflet for sexual violence crisis centre - RainLily

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